Delivery & Returns

Delivery

We deliver to addresses within the United Kingdom. Orders are dispatched promptly and normally arrive within 1–3 working days via Royal Mail Recorded Delivery. Delivery is a flat rate of £4.95, and all prices include VAT.

Tracking is emailed to you once your order has been dispatched.

Returns

You have 30 days from delivery to request a return. Items must be unworn, undamaged and in their original condition. For hygiene reasons, earrings are non-returnable unless faulty or damaged.

Please contact us via our Contact page before returning anything — we’ll provide instructions and a return address. Approved refunds are processed within 5–10 business days to your original payment method.

Faulty or Incorrect Items

If your item arrives damaged, defective or not as described, contact us as soon as possible with a photo and your order number, and we’ll arrange a replacement or full refund at no cost to you. This does not affect your statutory rights.

For full details, see our Shipping Policy and Refund Policy.